Terms and Conditions

By booking a course/ coaching/ skills session you are agreeing to our terms and conditions. Pegasusmtb reserves the right to change and update these without notice.

Coaching and Skills sessions:

CANCELLING OR CHANGING YOUR BOOKING
To try and be as fair as we can to our customers we give you the opportunity to transfer your booking/voucher to another date free of charge up to 5 days before your course day. Any bookings requesting a refund outside of 5 days will be refused.

In the 5 days before your course no refunds under any circumstances will be given for bookings that are cancelled and vouchers will expire. 
PLEASE BE AWARE OF THIS WHEN YOU BOOK! 
There are no exceptions to this rule!

IF WE HAVE TO CANCEL OR CHANGE YOUR BOOKING
Sometimes things we cannot control like the extreme weather conditions or for operational reasons will give us reason to cancel at short notice. During the winter months if the roads are too dangerous to drive on due to snow/ice or we have high winds then we will have to cancel due to safety implications. 
We will try and give you as much notice as possible and will transfer your booking to another date (no refunds will be allowed). Pegasusmtb will take no financial responsibility for any other costs incurred for these cancellations (for example travel costs/accommodation costs).  If the weather causes the course to end early, Pegasusmtb may offer another date for the remainder of the course to continue. Elapsed time of course will be taken into account.

It is important that the contact number and email address left when booking are the correct details to get hold of you should we need to cancel. If bad weather is forecast please check your emails and texts before you set off.

Pegasusmtb requires ALL RIDERS attending coaching or skills sessions to complete the Consent form, this must be completed and returned before the session date. It is not Pegasusmtbs accountability to ensure these forms are completed but that of the person booking the course, riders who have not completed the required forms will be unable to part take in the course and no refund will be given.

Please do note, rain does not normally affect our courses and we will not cancel for these conditions unless heavy downpours and flooding – please ensure you dress for the conditions appropriately and that your bike is in good working order. Any mechanicals to your bike will be taken out of your course time and not added on. Riders must have a fully functioning mountain bike, helmets are to be worn at all times during the sessions. Knee pads must be worn if attending Jumps and Drops sessions, full face helmets, elbow/ body armour can be used if rider wishes.

Pegasusmtb reserves the right to change its Terms and Conditions at any time.

Booking Conditions – MBL and Cycle Maintenance Courses

Applicants must read, understand and agree with all the following details.

Applicants must be able to ride a cycle, without guidance, safely in both off and on road conditions and prevailing weather conditions.

Applicants should be over 18 years of age, or provide a consent form signed by Parent/guardian. An application form must be completed and returned.

Applicants must provide for themselves a mountain bike, helmet of the appropriate safety standard, clothing including gloves and is appropriate for the conditions for riding and other activities in the area and during the weather conditions that might occur during the course.

Applicants accept that Pegasusmtb nor any other interested party, delivering the course, or venue are not liable for any damage, injury, loss or otherwise incurred elements as a result of, or in connection with the course or assessment of the operating or running of the Mountain-bike Instructors’ Award Scheme, or the training course applied for.

If at anytime prior to or during the course/assessment, the candidate acts in such a way to endanger themselves or others, or has a disregard for the local area, the public, the venue, Pegasusmtb or any party delivering the course, the course provider has the right to remove that candidate from the course/assessment. In this case, the candidate forfeits any refund or other financial return. (This does not affect the candidate’s right to appeal).

The candidate is sufficiently fit and able to complete the course, and agrees to complete a medical form and to inform the course provider of any medical conditions they have which they know.

Course Content:
The course applied for is for training and assessment, run over 2 days. Candidates who fully complete the course will be awarded Level 1 or Level 2 based on ability in all respects.

Not all of the content of the MIAS qualifications may be covered during the training course, although written information may well be provided. Candidates are expected to research and understand and are able to independently apply, those aspects not covered during the training course. They are also expected to extend their personal and leadership experience prior to an assessment.

Financial Details:
Your place or group places on the course is not secured until full payment has been received by the appropriate organisation.

Applications without a deposit or completed purchase order will not be accepted.

Full payment to the appropriate organisation must be received at least three weeks prior to the start of the course.

Applicants who have paid a deposit will be invoiced for the remainder, to be paid at least three weeks prior to the start of the course.

Applicants who have submitted a purchase order will be invoiced for the full amount, to be paid in full, at least three weeks before the start of the course.

Full joining instructions, workbooks and learning material will be sent upon payment in full.

Candidates are expected to arrive on MBL courses fully prepared if there are expecting to pass the course. On initial expression of interest full details of criteria and assessment details are sent so candidates are fully aware of what to expect on the course.

Cancellations:
Refund for cancellations made by the applicant will be subject to the following conditions:
Written notice of cancellation is received at least three weeks prior to the start date of the course. Cancellations made subsequent to this date, will not be refundable.
Appropriate replacement applicants can be used, providing the course provider, are informed as soon as possible and the new applicant completes an application form and is acceptable.
A charge may be made for administration to any cancellation.

There may, due to unforeseen circumstances, or insufficient applicant numbers, be occasions when courses have to be cancelled. In such cases the following applies:
Pegasusmtb will endeavour to inform the applicant as soon as possible.
The applicant will be transferred to another mutually agreed course

Pegasusmtb will not be liable for any loss, financial or otherwise as a result of cancellation of the course.

Gift Vouchers:

Gift vouchers purchased for coaching or skills sessions are valid for 6 months from time of booking and must be used or a session booked within that time frame. Vouchers and bookings that are not used within that period will become invalid.